Raffy Sgroi
Driving Change and Breaking Barriers in the Automotive Industry
In a male-dominated industry, Raffy Sgroi has emerged as a trailblazer, redefining the automotive landscape through innovation, sustainability, and inclusivity. As the CEO of Car Mechanical Services (CMS), she has spent over two decades challenging industry norms, fostering diversity, and mentoring future leaders. Her journey from an immigrant with no English proficiency to an award-winning entrepreneur showcases her resilience, determination, and belief in inclusivity.
A Humble Beginning to a Groundbreaking Career
Raffy’s professional journey began unconventionally. Moving from Milan to Australia, she navigated life while working odd jobs—washing dishes, cleaning tables, and serving coffee. With no knowledge of English, she faced a steep learning curve. However, her perseverance and desire to build a meaningful career propelled her forward.
A pivotal moment came when she realised that working smart was the key to long-term success. Driven by a vision to create an impact in an industry where women were underrepresented, Raffy took a bold step—she founded Car Mechanical Services. It was a defining moment, not just in her career but in the industry, as she sought to break barriers and establish a space where inclusivity and innovation thrived.
Overcoming Challenges and Changing the Narrative
Building a business in a male-dominated sector was no easy feat. Raffy faced resistance, biases, and stereotypes that questioned her capabilities. However, she refused to conform to limitations. Instead, she focused on demonstrating her expertise, creating a supportive network, and advocating for diversity in the workplace.
One of her greatest challenges was integrating inclusivity and sustainability into a business model resistant to change. She overcame this by implementing forward-thinking strategies, building mentorship programs, and fostering a company culture that embraced diversity. Today, CMS is a multi-award-winning business employing 40% female automotive repair trainees—an achievement that speaks volumes about her commitment to breaking gender barriers.
Transforming the Industry Through Leadership and Innovation
Raffy’s impact extends beyond her company. She developed the ToDEI coaching model to help businesses create inclusive work environments. Her mentorship has influenced over 100 women and neurodivergent individuals, helping them gain confidence and leadership skills. Her contributions to the industry have been recognised with numerous accolades, including the prestigious Gold Stevie Award for Inclusive Leadership.
Her philosophy is built on three core principles: resilience, inclusivity, and empowerment. She believes a diverse workforce is not only a moral obligation but also a business imperative that leads to stronger teams and better innovation. Through her work, she has shown that inclusivity in the automotive sector is not just a vision—it is an achievable reality.
A Lasting Impact on the Industry and Community
Raffy’s influence extends beyond the automotive industry. Her advocacy for sustainable business practices and diversity has inspired organisations to rethink their approach to hiring, training, and leadership development. CMS has become a model of what is possible when businesses embrace change and prioritise people over profit.
Through her consulting work with Sage Advice, Raffy has helped businesses develop inclusive practices and expand opportunities for underrepresented groups. Her impact is tangible—she has created opportunities where none existed before, shaping a more inclusive and forward-thinking industry.
The Road Ahead: Future Aspirations and Legacy
Looking ahead, Raffy’s mission remains unwavering: to expand her initiatives and drive lasting change in the automotive and business sectors. She aims to scale her coaching programs, leadership workshops, and mentorship platforms to equip more businesses with the tools to foster inclusivity. Additionally, she envisions global expansion for Sage Advice, ensuring her expertise reaches businesses worldwide.
Her ultimate goal is to see more women and neurodivergent professionals in leadership roles, proving that diversity in the workplace leads to innovation, profitability, and sustainable success. She hopes that her legacy will inspire future generations to lead with courage, challenge industry norms, and create spaces where everyone—regardless of background—can thrive.
Words of Wisdom for Aspiring Leaders
To those looking to carve a path in the automotive industry or any male-dominated field, Raffy offers a simple yet powerful message: “Don’t be afraid to step into spaces where you’re not traditionally expected. Your unique perspective is valuable, and the world needs fresh ideas and bold leaders.”
She emphasises the importance of seeking mentorship, striving for excellence, and embracing failure as part of the learning process. Her journey is proof that with determination, resilience, and a commitment to inclusivity, it is possible to not only succeed but also redefine an industry.
A Legacy That Transcends Boundaries
Raffy Sgroi’s story is one of grit, transformation, and relentless advocacy for change. She has built a successful business and redefined the role of women in the automotive sector. Through her leadership, mentorship, and unwavering commitment to inclusivity, she has set a new standard for what is possible.
Her legacy will continue to inspire generations to come. By creating pathways for underrepresented individuals, fostering an inclusive work culture, and challenging outdated industry norms, she has ensured that the automotive sector—and the business world at large—will never be the same again. Raffy Sgroi is not just a leader; she is a visionary shaping the future of industries, one bold step at a time.